Privacy policy

Last modified on 21st May 2024

1  Introduction

This site is operated by Foresight First Ltd (“we” or “us” or “the Company” or “our”).  We absolutely respect the privacy of all users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.  We are fully committed to protecting the privacy of all our website visitors, customers, business partners and end users through our compliance with this policy.  This privacy policy provides information about how we might use your information.

This policy lists the types of information that we may collect from you (or that you might provide) when you visit the website foresightfirst.co.uk (our “Website”) or access our web pages, mobile or web applications, or other digital products that link to or refer to this Privacy Policy.  It also lists our practices for collecting, using, maintaining, protecting, and disclosing that information.

We reserve the right to alter this Privacy Policy at any time.  We will notify any changes to this Privacy Policy by posting a new Privacy Policy to this page, and/or by sending notice to the primary email address specified in your account.  You are, however, responsible for ensuring we have an up-to-date active and deliverable email address for you.  You are also responsible for periodically visiting our Website and this Privacy Policy to monitor any changes.

Changes to this Privacy Policy are effective when they are posted on this page. You acknowledge that your continued use of this Website after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your information is subject to the updated Privacy Policy.

2  Scope

This Privacy Policy covers the data and information collected:-

    –  on this Website (regardless of how you access it) or through our Services;

    –  in email, other forms of text, and other electronic messaging between you and our Services;

    –  through any mobile and desktop applications, plug-ins and integrations that you download from this Website, which provide any                          dedicated non-browser-based interaction between you and this Website;

    –  through your interaction with our applications on third-party websites and services, if those applications include links to this Policy;

    –  while offering or supplying our services to you;

    –  any other sources.

3  Limitations

This Privacy Policy does not cover data and information collected:-

    –  by Foresight First offline or though any other means;

    –  by any third-party application or content that may be linked or be accessible from this Website.

4  The information we may collect

We may collect these types of information from and about the users of our Services:-

  • data by which you may be personally identified (personal information).  This includes your name, e-mail address, phone numbers, industry information, website or domains or any other information the Service collects that is defined as personal or personally identifiable information under an applicable law or any other identifier by which you may be contacted online or offline;
  • data about you but does not identify you individually, such as company name or role;
  • data you provide to our business including our customers, suppliers, and vendors for administration of our business relationship.  This extends to usage of our services, such as data relating to the performance and configuration of our services, our customer’s and end users’ consumption of and interaction with our services;
  • data submitted or uploaded by our customers and their end-users;
  • data relating to your internet connection, the equipment you use to access our Website and any usage information.

We may collect this information:-

  • directly from you as you provide it to us;
  • automatically as you navigate through the Website.  This may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies as they are developed;
  • from third parties.

5  The information that you provide to us

The information we may collect on or through our Website may include:

  • data and information you provide by filling in forms on our Website or through our Services. This includes  data or information provided at the time of registering to use our Services, subscribing to any of our Services or requesting further services.  We may also ask you for information when you report a problem connected to our Services;
  • data and information accessed if you use your social media accounts to login to our Services;
  • data, records and copies of your correspondence (including email addresses), if you contact us;
  • details of transactions you carry out related to our Services and of the fulfillment of your orders.  You may be required to provide financial information before placing an order through our Website.

You may also provide data and information to be published or displayed (“posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (“User Contributions“).  Your User Contributions are posted on and transmitted to other users at your own risk.

Although we may limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile.  Be aware, though,  that no security measures are perfect or impenetrable.  Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions.

In this context, we cannot and do not guarantee that your User Contributions will not be viewed by any unauthorized persons.

6  The information that we collect through automatic data collection technologies

As you move through our Website and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment and your browsing actions and patterns, including:

  • data of your visits to our Website, traffic and location data, logs, and other communication data.  This might also include the resources that you access and use on our Website;
  • data and information about your computer and internet connection, including your IP address, operating system, and browser type.

The data and information collected automatically might include personal information.  This helps us to improve our Services and to provide a superior and more personalized service, enabling us to:-

  • estimate audience size and usage patterns;
  • store data and information about your preferences, allowing us to customize our Website according to your individual preferences and interests;
  • accelerate your search times and recognize you when you revisit our Website;
  • promote or tailor data, information or content based on your preferences.

The technologies that we might use for this automatic data collection may include:-

  • cookies  (or browser cookies).  A cookie is a small file placed on the hard drive of your own computer.  You may refuse to accept browser cookies by activating the appropriate setting on your internet browser.  However, if you select this setting you may  then be unable to access certain parts of our Website.  Our software will send cookies when you direct your browser to our Website, unless your browser’s settings are set so that it will refuse cookies;
  • flash Cookies  Certain pages of our Website may use locally stored objects (or flash cookies) to collect and store data and information about your preferences and navigation to, from, and on our Website.  Flash cookies are not managed by the same browser settings as are used for browser cookies;
  • web beacons  Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags, and single-pixel gifs).  Web beacons allow us to count users who have visited those pages or opened an email and for other related website data.

7  How we use your information

We use data and information that we collect about you or that you provide to us to:-

  • better present our Website and its contents to you;
  • provide you with the Services and any information or services that you request from us;
  • provide you with notices  and warnings about your accounts or subscriptions, including expiration and renewal;
  • fulfil our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • notify and warn you about changes to our Website or any products or services we offer or supply;
  • allow you to participate in any interactive features in any of our Services.
  • analyse, develop, expand and improve the Company’s business.  This includes but  is not limited to the Company’s products, services, customer service, operations, research and development;
  • comply with the Company’s policies and applicable laws or regulations;
  • improve our understanding of our customers and end-users and way they use and interact with this website, and our products and services;
  • in any other way we may describe when you provide the information, or for any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.

8  Data and information disclosure

We may disclose aggregated information about our users.  We may also disclose information that does not identify any individual, without restriction.

We may also disclose personal information that we collect or you provide as described in this privacy policy:-

  • to our group companies, subsidiaries and affiliates.
  • to contractors, service providers, and other third parties we use to support our business.  These third parties are bound by contractual obligations to keep this personal information confidential and use it only for the purposes for which we disclose it to them;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Foresight First’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.  Personal information held by Foresight First about our users would be among the assets transferred;
  • we contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information.
  • with your consent.

We may also disclose your personal data and information:-

  • to comply, in the event, with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our terms and conditions, including for billing and money collection purposes;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Foresight First, our customers, or others. This includes instances of exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

9  How we disclose your information

We make every effort to provide you with choices regarding the personal information you provide to us.  We have created mechanisms which provide you with the following controls over the use of your information:

  • tracking technologies and advertising  You can set your internet browser to refuse some or all browser cookies, and to alert you when cookies are being sent.  Please note that, if you disable or refuse cookies,  some parts of this Website may then be inaccessible or may not function properly;
  • promotional offers from the Company  If you do not wish  the Company to use your personal information, you can opt out.  Adjust your user preferences in your account profile by checking or unchecking the relevant boxes or send us an email stating your request to enquiries@foresightfirst.co.uk. This opt out does not apply to information provided to the Company as a result of a service purchase, service experience or other transactions.

10  Data and information security

We have implemented measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  All information you provide to us is stored on our secure servers behind firewalls.  All payment transactions are encrypted using SSL technology.

But the safety and security of your  data and information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential.

The transmission of information  over the internet is not entirely secure.  While we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services.  Any transmission of personal information is at your own risk. We will not be responsible for circumvention of any privacy settings or security measures contained on the Website.

11  Changes to our privacy policy

It is our policy to post any changes we make to our Privacy Policy on this webpage.  If we do make any material changes in our treatment of our users’ personal information, we will notify you through a notice on the Website home page.  The date the privacy policy was last revised is  shown at the top of this page.

12  UK General Data Privacy Regulation (UKGDPR)

The General Data Protection Regulation (“GDPR”) took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.  Since January 2020 the GDPR has been incorporated into UK law (UKGDPR) and sits alongside the Data Protection Act 2018 (DPA) and the Privacy and Electronic Communications Regulations (PERC) forming the personal data protection legislation in the UK.

We may process Personal Data (as defined in the UKGDPR) under the following conditions:-

  • consent:  you have given your consent for processing Personal Data for one or more specific purposes;
  • fulfilment of a contract:  provision of Personal Data is necessary for the fulfilment of an agreement with You and/or for any pre-contractual obligations thereof;
  • legal obligations:  processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject;
  • vital interests:  processing Personal Data is necessary in order to protect your interests or the interests of another natural person;
  • public interests:  processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company;
  • legitimate interests:  processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company;
  • in any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

The laws of certain jurisdictions may provide data subjects with various rights in connection with the processing of Personal Data, including:

  • the right to withdraw any previously provided consent;

  • the right to access certain information about you that we possess;

  • the right to have us correct or update any Personal Data;

  • the right to have certain Personal Data erased;

  • the right to have us temporarily block our processing of certain Personal Data;
  • the right to have Personal Data exported into common machine-readable format;
  • the right to object to our processing of Personal Data in cases of direct marketing, or when we rely on legitimate interests as our lawful basis to process your information;
  • the right to lodge a complaint with the appropriate data protection authority.

13  Children under the age of sixteen

Our Services are neither intended for nor marketed to children under 16 years of age.  No one under the age of 16 may provide any personal information to or on the Services.  We will not knowingly collect personal information from children under the age of 16.  If you are under 16, do not use or provide any information on the Services or through any of its features, register on the Website, make any purchases through the Services, use any of the interactive or public comment features of the Services, or provide any information about yourself to us.

If we learn that we have collected or received personal information from a child under the age of 16, we will delete that information.  If you believe that we might have any information from or about a child under the age of 16, then please contact us at enquiries@foresightfirst.co.uk.

14  Contact

To ask any questions or make comments about this privacy policy and our privacy practices, please contact us at enquiries@foresightfirst.co.uk.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can find more detail at our Privacy Policy